When Jenny M., owner of a small financial consulting firm in Charleston, South Carolina, received a late-night call from her office manager, she knew something was wrong.
“Our systems were completely locked. Files we’d worked on for years were suddenly encrypted. And there was a message demanding a ransom,” Jenny recalls. “We were paralyzed.”
Unfortunately, her story is all too familiar among small and medium-sized businesses (SMBs). With limited IT resources and growing digital footprints, many SMBs are facing increasingly aggressive cyber threats. But what sets some businesses apart is how quickly they respond—and who they turn to.
For Jenny, that call led her to Knowlogix LLC.

It always starts the same way. A frantic call. A compromised server. A business paralyzed. At Knowlogix LLC, we’ve answered that call more times than we’d like. For many companies, the conversation begins after the damage is done.

But it doesn’t have to be this way.

In today’s hyperconnected world, small businesses face increasing cybersecurity risks that can compromise sensitive data, disrupt operations, and cost thousands—if not millions—in recovery. Hackers are more creative than ever, constantly developing new ways to exploit digital vulnerabilities.

In today’s hyper-connected world, the digital landscape is evolving faster than ever before. As we move into 2025, small businesses are embracing technology to stay competitive, drive growth, and serve customers more efficiently. But with this digital transformation comes a new and urgent challenge: the rising threat of cybercrime.

In today’s digital landscape, technology is the backbone of almost every business operation. Yet, managing IT systems in-house can be time-consuming, costly, and complex, especially for small to medium-sized businesses (SMBs). This is where Managed Service Providers (MSPs) come in.